Terms of Service

1. The Service

Gotto is an AI-powered job-discovery and curation tool. It may search for roles, compare roles with information you provide, identify official employer listings where possible, and present results, including fit scores and explanations.

Gotto is not an employer, recruiter, staffing agency, employment agency, career counselor, or legal adviser. We do not apply, communicate, or make hiring decisions for you unless we expressly state otherwise in a separate feature agreement. We do not guarantee that a listing is available, accurate, complete, lawful, or suitable; that an employer will consider you; or that you will obtain an interview, offer, or employment. You must independently verify every role, requirement, compensation statement, deadline, and application destination with the employer before acting.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You must provide accurate account information, keep access to your email account secure, and promptly notify support@gotto.io of suspected unauthorized use. You are responsible for activity under your account to the extent caused by your failure to protect your credentials.

3. Your Content

“Your Content” means content you submit to the Service, including documents, voice recordings, text, and information about your experience or job preferences.

You retain ownership of Your Content. You grant Gotto a non-exclusive, worldwide, royalty-free license to host, reproduce, transmit, modify, analyze, and otherwise process Your Content solely as necessary to provide, secure, support, and improve the Service, subject to the Privacy Policy. You represent that you have all rights, permissions, and lawful bases needed to provide Your Content and allow this processing.

Do not submit content that is unlawful, infringes another person’s rights, contains malware, or includes another person’s confidential or personal information without authorization. We may remove or restrict access to content or accounts that violate these Terms or create a security, legal, or operational risk.

4. Acceptable use

You may use the Service only for lawful personal job-search purposes and in accordance with these Terms. You must not:

• use the Service to violate law or another person’s rights;
• access, scrape, crawl, harvest, probe, or use automated means to access the Service except through features we expressly provide;
• interfere with, disrupt, overload, bypass, or test the vulnerability of the Service or its security measures;
• reverse engineer, decompile, or attempt to discover source code, underlying models, prompts, or algorithms, except where that restriction is prohibited by law;
• use the Service or its output to develop or train a competing product or service;
• resell, rent, sublicense, or commercially exploit the Service or its output without our written permission;
• impersonate another person, use another person’s account without permission, or misrepresent your identity; or
• submit malware or unlawful, infringing, or unauthorized content.

5. AI-generated results

The Service uses artificial intelligence and automated systems. Outputs may be inaccurate, incomplete, biased, unavailable, or out of date. Fit scores and explanations are informational estimates, not professional advice or a hiring recommendation. You are responsible for reviewing outputs and using independent judgment before relying on them.

6. Third-party content and links

The Service may display, link to, or reference third-party websites, job listings, employer career pages, and other content. Those resources are controlled by third parties, not Gotto. We are not responsible for their availability, content, accuracy, security, practices, or terms. Your dealings with a third party are between you and that third party.

7. Plans, payments, and cancellation

The Service offers a free plan and paid, one-time access passes. Price, plan features, access period, and any upgrade terms are presented before purchase and are incorporated into these Terms.

Payments are processed by Stripe, our third-party payment processor. By purchasing a pass, you authorize us and Stripe to charge the payment method you provide for the disclosed one-time amount. Access passes automatically expire at the end of their stated access period; they do not automatically renew. Except where required by law or expressly stated at purchase, fees are non-refundable. We may change prices or plan features for future purchases with notice where required by law; changes will not alter a pass you have already purchased.

8. Intellectual property

Gotto and its licensors own the Service, including its software, design, trademarks, and other intellectual property. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for its intended personal purpose. Except for this express license and your rights in Your Content, no rights are granted by implication.

9. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access, with or without notice as appropriate, if we reasonably believe you violated these Terms, pose a security or legal risk, are required to do so by law, or if we discontinue the Service. On termination, your right to use the Service ends. Sections that by their nature should survive will survive, including Sections 3, 5, 6, 8, 10, 11, 12, and 13.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” GOTTO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY LISTING, OUTPUT, OR EMPLOYMENT-RELATED INFORMATION WILL BE ACCURATE, CURRENT, COMPLETE, OR SUITABLE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOTTO AND ITS OWNERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITIES, OR EMPLOYMENT, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOTTO’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO GOTTO FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US $100. Some jurisdictions do not allow certain limitations; in those jurisdictions, these limitations apply only to the extent permitted by law.

12. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Gotto and its owners, directors, employees, agents, affiliates, licensors, and service providers from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from Your Content, your use of the Service, or your violation of these Terms or applicable law.

13. Governing law and venue

These Terms are governed by the laws of the State of Connecticut, excluding its conflict-of-laws rules. Except where applicable law requires otherwise, any dispute arising from these Terms or the Service must be brought exclusively in the state or federal courts located in Connecticut, and you and Gotto consent to those courts’ jurisdiction.

14. Changes to the Service or Terms

We may modify, suspend, or discontinue all or part of the Service. We may update these Terms from time to time by posting the revised version and updating the “Last updated” date. If a change is material, we will provide additional notice when required by law. To the extent permitted by law, continued use after the revised Terms take effect constitutes acceptance.

15. General terms

These Terms and the Privacy Policy are the entire agreement between you and Gotto about the Service. If a provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets. Nothing in these Terms creates a partnership, agency, employment, or joint venture relationship.

16. Contact

Questions about these Terms? Contact support@gotto.io.

Gotto LLC
United States